The employees did a great job and did everything I asked. Also offered suggestion I had not thought of. Only complaint. I ordered a rain shower and got a clear one. New owners have already moved in so I didn't change it
Comment: We had a bathroom remodel completed through Miller Home Renovations (Bath Planet) about 3 years ago. I decided to review them at this point because you do not usually see reviews for something that was done that long ago. The bathroom remodel has withstood 3 years of use and it still looks like new. John Richie did everything he and the company promised to do. Recently I had the opportunity to test their customer service to an old customer. We are now getting a shower door installed and need to patch 6 small holes where the curtain rod is attached to the wall. I asked for a small favor (a small amount of caulk that matched our shower) that most companies would have charged for and they came through. Enough caulk was delivered to my door 2 days later at No Charge. I really was not expecting that after 3 years. When we purchased the bathroom replacement, they told us (at that time) if we ever needed anything at any time in the future, please call them. Needless to say we are totally satisfied with the quality of the job, the service from the company and thanks to John for the favor. We absolutely know that if we EVER had a problem, it would be taken care of. From a 100% satisfied customer.
I couldn't have been happier with my experience working with Miller Home Renovations. The owner and the entire company was very professional and amazing to work with. I would recommend them to anyone!
I am a retired Disabled Veteran (USAF). For over 3 years, I have been in contact with this company. Wanting to get my bathroom done, I never seemed to have enough to cover the cost of having my bathroom done. Every so often, I would get a nice call, no pressure; to see if I was ready to make my dream a reality. Finally, I said come over, let's see if this can happen. I went over the need/want list (a deep tub was my need for chronic pain). Everything was drawn up. An application for home improvement was approved (hurray), however, not enough to fully cover this dream. We talked, Ken Miller was very kind and we worked out a way for me to have my dream bathtub. Workmanship was excellent. And, even a faulty shower-head was quickly removed and replaced with one that was even nicer. I can't say enough for the whole Miller Home Renovations - Bath Planet Portland sales, installers, and Ken Miller. Fabulous! Thank you again for this, I can now ease some of my chronic pain more effectively, largely due to a new fabulous bathtub/shower!
I just want to say how pleased I am with the work your folks did for my bathroom. Your technicians were very professional, prompt, and clean. They did an outstanding job. I would like to say thank you to Joel for doing such a great job. This project looks better than I had expected. I have had previous contractors do work on my home but none of them did as good of work as your crew. We are still deciding if we are going to do our other bathroom and if we do we would love to have your team do this work. I will contact Dan when we make our decision. Again thank you so much for the excellent work.
At 20 years the bathroom was overdue for update. Although the process of having various bids and also the mind numbing adventure of deciding materials, colors, fixtures, etc. can be overwhelming, Ken Miller did an excellent job of simplifying that process. The price was very reasonable compared to other bids and the workmanship and quality were outstanding. Also the job was done on time and Ken was involved in every step. The fact that Ken stands behind his product and workmanship for life says it all. Miller Home Renovations and Bath Planet are definitely a must visit before you decide to remodel.
When my wife informed me that we would be getting a new bathroom done, I of course was all for it! I did have some reservations, but after researching various companies, we selected BathPlanet (Miller Home Renovations). The care taken by Joe during the installation, the willingness to answer all our questions, and above all, the excellent quality of the work they did, totally exceeded our expectations. As a customer, I expect a certain level of service when purchasing a product, BathPlanet met and went beyond that level. We don't often strongly recommend a company, but this company will be one we do!! If you are looking for someone to remodel your home, look no further than Miller Home Renovations...
We needed to do a master bath remodel and decided to take out the tub surround and put in a full oversized shower. We weren't originally planning on doing both bathrooms but during the estimate appointment we found out we would be able to also have a jetted tub which I've always wanted but never thought I had the room for. So of course we went ahead and did both bathrooms. We did run into a few small Hang Ups but Ken the owner made sure to make things right from the get-go. The final product an oversized full Master shower with dual shower heads and body sprays it's Absolutely Amazing! And our other bathroom is also just as Beautiful with yes ... a jetted tub ... this makes me so Happy!! I'm above and beyond pleased with the quality of service quality of product & professionalism with this company.
My tub was too small; the 20+ year update had run its course; showering space seemed cramped. A tub to shower conversion seemed the solution. I met with several companies and found Bath Planet far above the rest. The initial visit was thorough with all questions answered. Surface, shelf and plumbing options were varied. Above all, their installation process and finished look seemed the best. They also have a warehouse with some full size displays with different acrylic colors/patterns. While it doesn't cover all options (and one should not expect such) it is a great visualization of space, shelving, etc. That option was not available with the other companies. Well, all those impressions were spot on!! Install went without a hitch. Joel and Lorenzo were friendly and professional. I appreciated that they pointed out things throughout the install. One day is all it took and my bathroom looks fantastic! Their finish work is superb: solid sheets of acrylic on all walls and ceiling ( no molding pieces); caulking work is precise. They did a great job cleaning up the inevitable mess that comes with any indoor project!! I heartily recommend BathPlanet and would engage them again in a heartbeat if I had the need. Thanks to all from BathPlanet that I worked with.
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